Voice agents that plug into your existing stack
PolyAI is a customer-facing voice agent platform built for businesses that want to automate conversations without rebuilding their tech stack. It offers out-of-the-box and custom integrations, plus webchat, so teams can add conversational automation around their existing systems.
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What's happened with PolyAI lately
- Score changeRubric upgrade v3_0 → v3.1: score 5/32 → 13/365 → 13/36(+8)
Rubric upgrade: agenticness v3.0 (8 dims, /32) → v3.1 (9 dims, /36). Adds Dim 9 (Operator Sovereignty), splits Dim 6 into 6a/6b lenses, tightens Dim 4 autonomous-retry distinction. Not a product change — score shift reflects new dimension + recalibrated rubric, not a change in the tool. Fanout suppressed.
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News mentions sourced from our news feed; score changes from periodic re-evaluations.
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About
PolyAI is a B2B voice agent platform focused on customer conversations. Based on the pages provided, it is designed for organizations that want to automate phone and webchat interactions while keeping their current systems in place.
The strongest signal from the available content is that PolyAI is built for enterprise-style voice automation with ongoing support and maintenance. Pricing is usage-based on a per-minute basis for the voice agent, and that includes proactive performance improvements, maintenance, and 24/7 support.
Proposes and executes multi-step plans with your approval.
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- Pricing not publicly available: The site says ongoing use is priced per minute, and that pricing includes proactive performance improvements, maintenance, and 24/7 support. No public tier breakdown is provided.
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