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Regal

Enterprise voice AI agents for customer calls

REGAL helps businesses build and manage voice AI agents for phone-based customer interactions. It is aimed at CX, support, and operations teams that want to automate calls, reduce wait times, and route complex conversations more efficiently.

Enterprise
API
Voice
Integrations
B2B
Cloud Hosted
For Teams
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Recent activity

What's happened with Regal lately

  • Score change
    Rubric upgrade v3_0 → v3.1: score 5/32 → 10/365 → 10/32(+5)

    Rubric upgrade: agenticness v3.0 (8 dims, /32) → v3.1 (9 dims, /36). Adds Dim 9 (Operator Sovereignty), splits Dim 6 into 6a/6b lenses, tightens Dim 4 autonomous-retry distinction. Not a product change — score shift reflects new dimension + recalibrated rubric, not a change in the tool. Fanout suppressed.

    See the news that prompted this

News mentions sourced from our news feed; score changes from periodic re-evaluations.

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About

What It Is

REGAL is a voice AI agent platform for businesses. According to the site, it is built for CX leaders and by contact center operators, with a focus on automating phone-based customer interactions rather than general-purpose chat.

What to Know

REGAL seems strongest when you need a production-oriented voice automation system for high-volume call handling. The website emphasizes human-sounding voice quality, low latency, and workflows that can handle more complex interactions, which makes it more specialized than a basic voice bot.

Key Features
Builds voice AI agents for phone-based customer interactions
Manages voice agents for improvement and operations
Optimizes voice quality, latency, and conversation logic
Supports complex customer workflows
Targets customer support, sales, and operations use cases
Use Cases
Automating inbound customer support calls for a contact center
Qualifying sales leads over the phone before routing to a human agent
Handling appointment rescheduling in healthcare workflows
Agenticness: Guided Assistant

Executes tasks you assign, one step at a time, within narrow domains.

Medium evidence
Last evaluated: May 23, 2026

Dimension Breakdown

Action Capability
Autonomy
Adaptation
State & Memory
Safety
How agenticness works →

Categories

Voice & Phone Agents
Pricing

Pricing not publicly available.

Details
regal.io
AddedApril 12, 2026
RefreshedApril 13, 2026
Agenticness
Guided Assistant
Quick Facts
DeploymentCloud-hosted
AutonomySemi-autonomous
Model supportSingle model
Team supportEnterprise
Pricing modelSubscription
Interfaceweb, gui, api
Sources
WebREGAL | Voice AI Agent Platform
Webregal on PyPI
Last updated May 23, 2026
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