ChatterMate
Open-source AI support agents that answer, act, and hand off with context
ChatterMate is an open-source AI customer-support platform for embedding a documentation-grounded chat agent on your site. It can answer from indexed PDFs and URLs with citations, route conversations to people, and use MCP-connected tools for actions such as ticket creation or refunds.
Agenticness = how independently a tool can take action, scored across 9 dimensions. Scored independently by David Kooi, Skylark Creations — see full rubric → Last re-evaluated 7 September 2026.
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About
ChatterMate is a customer-support AI agent platform for businesses that want to automate website support while keeping a shared inbox for human agents. Its agent learns from uploaded PDFs and website URLs, then provides cited answers through an...
ChatterMate is meaningfully agentic in support workflows: beyond answering questions, it can hand conversations to a person with context and, through MCP tools, look up orders, issue refunds, create tickets, or call a business's APIs. Its visual...
Proposes and executes multi-step plans with your approval.
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- Free: First 300 chats are free; free users receive community-based support.
- Paid plans: Include standard priority support; plan prices and usage limits were not provided in the crawled content.
When ChatterMate changes its pricing, we catch it the next morning
We recrawl every tool in this directory daily. AI Insider is the 3-minute brief on what actually changed — pricing, features, score moves on our 36-point rubric — often before any press coverage. Sent daily. Skipped when nothing happened.