A 24/7 WhatsApp receptionist that books salon appointments automatically
NIIA is an AI receptionist for salons and spas that handles customer conversations in WhatsApp. It can answer service questions, book or reschedule appointments, send reminders, and keep bookings synchronized with Google Calendar.
Agenticness = how independently a tool can take action, scored across 9 dimensions. Scored independently by David Kooi, Skylark Creations — see full rubric → Last re-evaluated 14 October 2026.
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About
NIIA is a cloud-based AI receptionist built specifically for salons and spas. Rather than asking customers to use a separate booking app or portal, it handles appointment conversations in WhatsApp, where clients can ask about services, availability, and pricing before booking a slot.
NIIA is meaningfully agentic within a narrow business workflow: it can respond to inbound WhatsApp messages, check availability, create or change calendar bookings, and issue follow-ups without staff handling each interaction. Its handoff mechanism...
Executes tasks you assign, one step at a time, within narrow domains.
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- Starter ($84/mo): 10,500 shared credits per month, unlimited bookings, services, and staff seats; up to 5 branches; 3 workflows; 1 appointment reminder; WhatsApp AI booking, AI analytics, and email support.
- Growth ($194/mo): 24,000 shared credits per month. Further included features were not visible in the provided content.
- 14-day free trial: No credit card required until launch.
When NIIA changes its pricing, we catch it the next morning
We recrawl every tool in this directory daily. AI Insider is the 3-minute brief on what actually changed — pricing, features, score moves on our 36-point rubric — often before any press coverage. Sent daily. Skipped when nothing happened.