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Representative24

AI support and sales concierge that handles customer requests end to end

Representative24 is an AI concierge for customer support and sales across web chat, WhatsApp, Facebook Messenger, mobile apps, and APIs. It helps you answer questions 24/7, resolve common issues, and trigger actions without opening new tickets.

Free Tier
API
Integrations
B2B
No-Code
Cloud Hosted
For Teams
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About

What It Is

Representative24 is a customer support and sales automation platform built around AI agents. It is aimed at businesses that want to handle repetitive customer conversations across web chat, WhatsApp, Facebook Messenger, mobile apps, and a conversational API.

What to Know

This looks more agentic than a basic FAQ bot because it can keep conversation context and continue after completing a task, such as booking an appointment. It also emphasizes action-taking and integration with existing tools, which makes it a fit...

Key Features
Answers customers in multiple languages 24/7
Routes conversations through web chat, WhatsApp, Facebook Messenger, mobile apps, and API
Uses customer content to generate responses with little setup
Triggers actions through API integrations
Keeps conversation context after completing a task
Use Cases
Customer support teams that want to automate repetitive questions and reduce ticket volume
Sales teams that want to qualify visitors and recommend products or services in chat
Businesses that need 24/7 FAQ handling for order status, returns, shipping, or payment questions
Agenticness: Guided Assistant

Executes tasks you assign, one step at a time, within narrow domains.

High evidence
Last evaluated: May 23, 2026

Dimension Breakdown

Action Capability
Autonomy
Adaptation
State & Memory
Safety
How agenticness works →

Categories

Customer Support
Pricing
  • Free: Free account available; no credit card required; unlimited time on the free plan
  • Paid: Conversation-based pricing is mentioned, but public pricing details were not fully available
  • Enterprise: Enterprise experience is positioned as available, but specific enterprise terms were not publicly listed
Details
www.representative24.ai
AddedMay 23, 2026
RefreshedMay 23, 2026
Agenticness
Guided Assistant
Quick Facts
DeploymentCloud-hosted
AutonomySemi-autonomous
Model supportSingle model
Team supportEnterprise
Pricing modelFreemium
Interfacechat, api, browser
Sources
Last updated May 23, 2026
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