ChatterMate
Open-source AI support agents that answer from your docs and take approved actions
ChatterMate is an open-source customer support platform for deploying AI chat agents trained on your documentation and website content. It combines a branded web widget, shared human inbox, help center, and optional MCP-powered actions such as ticket creation or refunds.
Agenticness = how independently a tool can take action, scored across 9 dimensions. Scored independently by David Kooi, Skylark Creations — see full rubric → Last re-evaluated 18 September 2026.
What's happened with ChatterMate lately
- Score changeAgenticness score 14 → 17 ↑14 → 17/36(+3)
News mentions sourced from our news feed; score changes from periodic re-evaluations.
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About
ChatterMate is a customer-support AI agent platform for businesses that want to automate answers while retaining a human handoff path. It ingests URLs and PDFs, indexes that material, and uses it to provide cited answers in a site-embedded chat...
Its strongest fit is support teams that need grounded, documentation-based responses alongside a shared inbox for human agents. The cited-answer approach and context-preserving handoffs are useful safeguards for support automation. It is more...
Proposes and executes multi-step plans with your approval.
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- Free: First 300 chats are free; free users receive community-based support.
- Paid plans: Include standard priority support; plan names and prices were not provided in the crawled content.
When ChatterMate changes its pricing, we catch it the next morning
We recrawl every tool in this directory daily. AI Insider is the 3-minute brief on what actually changed — pricing, features, score moves on our 36-point rubric — often before any press coverage. Sent daily. Skipped when nothing happened.