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Infinitus

Voice AI that automates healthcare calls and admin follow-up

Infinitus provides voice AI agents for healthcare teams that need to automate routine calls with patients, payors, and providers. It is aimed at reducing administrative burden while improving access, adherence, and coverage workflows.

Paid
Enterprise
Desktop
Voice
B2B
Usage-Based
Fully Autonomous
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About

What It Is

Infinitus is a healthcare-specific voice AI platform built to automate phone-based workflows across patient, payor, and provider interactions. The product is positioned for healthcare organizations that need to handle routine clinical and administrative touchpoints at scale without tying up staff on repetitive calls.

According to its product page, you can use it for patient navigation, benefits and prior authorization calls, insurance discovery, provider directory confirmation, and other access-to-care workflows. The site describes the solutions as enterprise-ready, but setup details are limited on the page; it appears to be a vendor-hosted service that you access through Infinitus' sales/demo process.

What to Know

The strongest fit is teams that already have high call volume and clear operational workflows to automate. Infinitus appears to be more of a specialized healthcare operations tool than a general-purpose voice agent platform, so it is unlikely to suit personal use or non-healthcare automation needs. The content also suggests it can escalate some patient-reported issues to clinicians or case workers, which implies guardrails rather than fully hands-off operation.

Pricing is not publicly available on the page. The content does not specify which AI models it uses, whether it supports local models, or whether it offers MCP support. If you need transparent pricing, self-hosting, or a general-purpose agent builder, this is probably not the right fit.

Key Features
Automates calls with patients, payors, and providers
Supports patient-facing workflows such as navigator, income verification, medication adherence, and health risk assessment
Handles payor workflows including benefit verification, prior authorization, formulary exceptions, appeals, bridge eligibility, and insurance discovery
Handles provider workflows such as directory confirmation, provider education, and missing information follow-up
Collects detailed coverage and authorization status data from payors
Use Cases
A specialty pharma team automates patient outreach for onboarding and medication adherence checks
A benefits team verifies coverage and prior authorization status faster during patient intake
A patient access team calls payors to confirm bridge program eligibility and coverage changes
Agenticness: Guided Assistant

Executes tasks you assign, one step at a time, within narrow domains.

High evidence
Last evaluated: Apr 24, 2026

Dimension Breakdown

Action Capability
Autonomy
Adaptation
State & Memory
Safety

Categories

Pricing

Pricing not publicly available.

Details
AddedApril 24, 2026
RefreshedApril 24, 2026
Agenticness
Quick Facts
DeploymentCloud-hosted
AutonomySemi-autonomous
Model supportSingle model
Open sourceNo
Team supportEnterprise
Pricing modelSubscription
Interfacevoice, api, gui
Sources
Last updated April 24, 2026
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