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Infinitus

Agenticness13/36·Adaptive Collaborator

Voice AI that automates healthcare calls and admin follow-up

Infinitus provides voice AI agents for healthcare teams that need to automate routine calls with patients, payors, and providers. It is aimed at reducing administrative burden while improving access, adherence, and coverage workflows.

Paid
Enterprise
Desktop
Voice
B2B
Usage-Based
Fully Autonomous
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Recent activity

What's happened with Infinitus lately

  • Score change
    Rubric upgrade v3_0 → v3.1: score 9/32 → 13/369 → 13/36(+4)

    Rubric upgrade: agenticness v3.0 (8 dims, /32) → v3.1 (9 dims, /36). Adds Dim 9 (Operator Sovereignty), splits Dim 6 into 6a/6b lenses, tightens Dim 4 autonomous-retry distinction. Not a product change — score shift reflects new dimension + recalibrated rubric, not a change in the tool. Fanout suppressed.

    See the news that prompted this

News mentions sourced from our news feed; score changes from periodic re-evaluations.

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About

What It Is

Infinitus is a healthcare-specific voice AI platform built to automate phone-based workflows across patient, payor, and provider interactions. The product is positioned for healthcare organizations that need to handle routine clinical and...

What to Know

The strongest fit is teams that already have high call volume and clear operational workflows to automate. Infinitus appears to be more of a specialized healthcare operations tool than a general-purpose voice agent platform, so it is unlikely to...

Key Features
Automates calls with patients, payors, and providers
Supports patient-facing workflows such as navigator, income verification, medication adherence, and health risk assessment
Handles payor workflows including benefit verification, prior authorization, formulary exceptions, appeals, bridge eligibility, and insurance discovery
Handles provider workflows such as directory confirmation, provider education, and missing information follow-up
Collects detailed coverage and authorization status data from payors
Use Cases
A specialty pharma team automates patient outreach for onboarding and medication adherence checks
A benefits team verifies coverage and prior authorization status faster during patient intake
A patient access team calls payors to confirm bridge program eligibility and coverage changes
Agenticness: Adaptive Collaborator

Proposes and executes multi-step plans with your approval.

High evidence
Last evaluated: May 23, 2026

Dimension Breakdown

Action Capability
Autonomy
Adaptation
State & Memory
Safety
How agenticness works →

Categories

Voice & Phone Agents
Pricing

Pricing not publicly available.

Details
www.infinitus.ai
AddedApril 24, 2026
RefreshedApril 24, 2026
Agenticness
Adaptive Collaborator
Quick Facts
DeploymentCloud-hosted
AutonomySemi-autonomous
Model supportSingle model
Open sourceNo
Team supportEnterprise
Pricing modelSubscription
Interfacevoice, api, gui
Sources
Last updated May 23, 2026
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