Infinitus

Voice AI that automates healthcare calls and admin follow-up

Infinitus provides voice AI agents for healthcare teams that need to automate routine calls with patients, payors, and providers. It is aimed at reducing administrative burden while improving access, adherence, and coverage workflows.

Agenticness = how independently a tool can take action, scored across 9 dimensions. Scored independently by David Kooi, Skylark Creations — see full rubric → Last re-evaluated 31 July 2026.

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Paid

Enterprise

Desktop

Voice

B2B

Usage-Based

Fully Autonomous

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Recent activity

What's happened with Infinitus lately

May 23, 2026
Score change
Rubric upgrade v3_0 → v3.1: score 9/32 → 13/369 → 13/36(+4)
Rubric upgrade: agenticness v3.0 (8 dims, /32) → v3.1 (9 dims, /36). Adds Dim 9 (Operator Sovereignty), splits Dim 6 into 6a/6b lenses, tightens Dim 4 autonomous-retry distinction. Not a product change — score shift reflects new dimension + recalibrated rubric, not a change in the tool. Fanout suppressed.
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News mentions sourced from our news feed; score changes from periodic re-evaluations.

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About

What It Is

Infinitus is a healthcare-specific voice AI platform built to automate phone-based workflows across patient, payor, and provider interactions. The product is positioned for healthcare organizations that need to handle routine clinical and...

What to Know

The strongest fit is teams that already have high call volume and clear operational workflows to automate. Infinitus appears to be more of a specialized healthcare operations tool than a general-purpose voice agent platform, so it is unlikely to...

Key Features

Automates calls with patients, payors, and providers

Supports patient-facing workflows such as navigator, income verification, medication adherence, and health risk assessment

Handles payor workflows including benefit verification, prior authorization, formulary exceptions, appeals, bridge eligibility, and insurance discovery

Handles provider workflows such as directory confirmation, provider education, and missing information follow-up

Collects detailed coverage and authorization status data from payors

Use Cases

A specialty pharma team automates patient outreach for onboarding and medication adherence checks

A benefits team verifies coverage and prior authorization status faster during patient intake

A patient access team calls payors to confirm bridge program eligibility and coverage changes

Agenticness: Guided Assistant

Executes tasks you assign, one step at a time, within narrow domains.

High evidence

Last evaluated: Jul 31, 2026

Dimension Breakdown

Action Capability

Autonomy

Planning

Adaptation

State & Memory

Reliability

Interoperability

Safety

Operator Sovereignty

How agenticness works →

When Infinitus changes its pricing, we catch it the next morning

We recrawl every tool in this directory daily. AI Insider is the 3-minute brief on what actually changed — pricing, features, score moves on our 36-point rubric — often before any press coverage. Sent daily. Skipped when nothing happened.

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Paid

Chrome Extension

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Infinitus

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When Infinitus changes its pricing, we catch it the next morning

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